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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

400 North Olive Street, Dallas, Texas, United States, 75201

Sheraton Dallas Hotel - Convention hotel near American Airlines Center

Located in downtown Dallas, the Sheraton Dallas Hotel offers 1,841 rooms and suites with high-speed Wi-Fi and Sheraton Signature Sleep Experience. The hotel features over 230,000 square feet of event space, including four ballrooms. Dining options include Draft Sports Bar & Lounge with 12 beers on tap, The Parlor speakeasy, Open Palette restaurant, and a Grab 'n Go market with healthy, scratch-made options. Amenities include a 6,000-square-foot fitness center with Peloton bikes, a rooftop pool with city views, and a Sheraton Club Lounge. The hotel is pet-friendly for dogs and cats under 50 lbs. Nearby landmarks include Deep Ellum and the Dallas Arts District. Dallas Love Field Airport is 9.6 miles away.

Additional perks of the hotel

24-hour concierge service

Valet parking with wheelchair-accessible options

Accessible meeting spaces and guest rooms

On-site dry cleaning and laundry services

Mobile key and digital check-in

DART public transit access nearby

Pet-friendly policy with a $30 fee per stay

Rooms & Suites

The Sheraton Dallas Hotel offers well-appointed rooms and suites with Sheraton Signature Sleep Experience beds, flat-screen TVs, and spacious work desks. All accommodations include high-speed Wi-Fi, coffee machines, and private bathrooms. Select rooms feature executive lounge access, walk-in showers, and city views. Suites provide additional space with separate sitting areas.

Other conveniences

IPod docking stations in rooms

Eco-friendly room features

Ironing facilities and tea/coffee makers

In-room dining service (Fresh Bites)

Safety deposit boxes

Accessible room options with roll-in showers

Flashing door knockers for hearing accessibility

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Guest Room 1 King
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Deluxe Queen Room Two Queen Beds City View
Max:
2 persons
400 sq. feet 
Bed options:
2 King Size Beds
City view
Shower
Coffee machine
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Deluxe King Room City View
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
Check Prices
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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre
Dallas2300 ft
Airports
Dallas Love Field (DAL) 6.3 mi
Dallas-Fort Worth International (DFW) 19.7 mi
Train
Pearl Station1000 ft
St Paul Station1000 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Karaoke
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Location

400 North Olive Street, Dallas, Texas, United States, 75201
Map view
400 North Olive Street, Dallas, Texas, United States, 75201
Nearby
700 N Pearl St
Plaza of the Americas
1000 ft
1627 Pacific Ave Bordered by Bryan Street
Thanks-Giving Square
1700 ft
Garden
Trammell Crow Sculpture Garden
3000 ft
Restaurants
The Kitchen Table
500 ft
400 North Olive Street
Open Palette
200 ft
400 North Olive Street
Peet's coffee & tea
800 ft
400 Olive St
Majestic Theatre
1200 ft
1925 Elm St
Centric Bar & Grille
1300 ft
650 N Pearl St Dallas Marriott City Center
Corner Bakery Cafe
1400 ft
600 N Pearl St #s100
Titches Bar & Bistro
1200 ft
1933 Main St
Wild Salsa
1600 ft
1800 Main Street
Metropolitan Cafe
1500 ft
2032 Main St
Partenope Ristorante
1600 ft
1903 Main Street
Press Box Grill
1800 ft
1623 Main St SWC of Elm & Ervay

Guest Reviews & Ratings

What Guests Are Saying?
Guest reviews
5.0/10
based on 7 reviews
4.5/5 based on 379 reviews
8.1
8.1/10 based on 249 reviews
#9 of 229 hotels in Dallas based on Tripadvisor
Ray
United States, April  2024
7.6/10

I had a pleasant stay at the hotel, enjoying a lovely room on the 36th floor with incredibly comfy pillows and beds. Though the room was not serviced, even without the do not disturb sign, it was still a great experience. The service was exceptional, with friendly staff going above and beyond, especially with a special birthday package. The location was ideal for our plans, being conveniently located downtown with easy access to various attractions. However, the dining experience was disappointing, and the high prices did not match the quality. Overall, a comfortable and enjoyable stay with friendly service.

Rooms
8.0
My room on the 36th floor was very nice and the pillows and beds were super comfy. However, it was not serviced despite not having the do not disturb sign up.
Service
9.0
The service was really nice, with staff welcoming us warmly and going out of their way to make our stay special. From room service to housekeeping, the staff was fantastic.
Location
9.0
The hotel's location was great, being in downtown made it convenient for transportation and accessing various attractions. It was particularly handy for the winter classic in Dallas.
Dining
5.0
The dining experience was not worth the high prices, and the food was nothing exceptional. It's better to head to Starbucks for breakfast at a lower cost.
Facilities
7.0
Robert
United States, July  2023
7.0/10

My stay at the hotel had its ups and downs. The rooms were large and well-laid-out, but the bathroom was tiny, smelled like sewage, and had gnats flying around. The soundproofing was not the best, which was a bit inconvenient. On the bright side, having a refrigerator in the room to keep our kids' milk cool was a plus.

Rooms
7.0
The rooms were large and laid out well, although the bathroom had some issues.
Service
6.0
The service was a bit mixed. While some aspects were not helpful and uninformed, there were also some amazing moments. One staff member even took the extra step of dealing with a taxi driver for us, albeit at a higher charge.
Location
8.0
The hotel's location was convenient, being close to public transport, downtown Dallas, and a quick ride to area attractions. It was a good spot for exploring the city.
Dining
7.0
The dining experience was a mix with some fantastic aspects but also not living up to expectations in terms of value for money.
Facilities
7.0
The facilities were adequate for our needs during the stay.
Don
United States, June  2023
8.4/10

The hotel offered clean and well-decorated rooms with comfy beds and a big TV. The service was fabulous, going above and beyond to accommodate guests. The location was convenient for nearby attractions, though safety was a concern at night. The dining experience was great for certain dishes but limited in options and pricey. The facilities were well-maintained.

Rooms
9.0
The rooms were clean, well decorated, and the beds/pillows were comfy.
Service
10.0
The service was among the most helpful I've experienced, with staff going the extra mile.
Location
8.0
The location was perfect for nearby attractions and walking distance to Deep Ellum.
Dining
7.0
The dining was great, especially for certain dishes, but limited in options and pricey.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
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