SHERATON DALLAS HOTEL, Dallas – Your ideal downtown stay
Hotel Overview
Sheraton Dallas Hotel - Convention hotel near American Airlines Center
Located in downtown Dallas, the Sheraton Dallas Hotel offers 1,841 rooms and suites with high-speed Wi-Fi and Sheraton Signature Sleep Experience. The hotel features over 230,000 square feet of event space, including four ballrooms. Dining options include Draft Sports Bar & Lounge with 12 beers on tap, The Parlor speakeasy, Open Palette restaurant, and a Grab 'n Go market with healthy, scratch-made options. Amenities include a 6,000-square-foot fitness center with Peloton bikes, a rooftop pool with city views, and a Sheraton Club Lounge. The hotel is pet-friendly for dogs and cats under 50 lbs. Nearby landmarks include Deep Ellum and the Dallas Arts District. Dallas Love Field Airport is 9.6 miles away.
Additional perks of the hotel
24-hour concierge service
Valet parking with wheelchair-accessible options
Accessible meeting spaces and guest rooms
On-site dry cleaning and laundry services
Mobile key and digital check-in
DART public transit access nearby
Pet-friendly policy with a $30 fee per stay
Rooms & Suites
The Sheraton Dallas Hotel offers well-appointed rooms and suites with Sheraton Signature Sleep Experience beds, flat-screen TVs, and spacious work desks. All accommodations include high-speed Wi-Fi, coffee machines, and private bathrooms. Select rooms feature executive lounge access, walk-in showers, and city views. Suites provide additional space with separate sitting areas.
Other conveniences
IPod docking stations in rooms
Eco-friendly room features
Ironing facilities and tea/coffee makers
In-room dining service (Fresh Bites)
Safety deposit boxes
Accessible room options with roll-in showers
Flashing door knockers for hearing accessibility
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Paid Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Karaoke
- Sun terrace
- Garden area
- Leisure/ TV room
- Pool with view
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
- Sink
Self-catering
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
I had a pleasant stay at the hotel, enjoying a lovely room on the 36th floor with incredibly comfy pillows and beds. Though the room was not serviced, even without the do not disturb sign, it was still a great experience. The service was exceptional, with friendly staff going above and beyond, especially with a special birthday package. The location was ideal for our plans, being conveniently located downtown with easy access to various attractions. However, the dining experience was disappointing, and the high prices did not match the quality. Overall, a comfortable and enjoyable stay with friendly service.
My stay at the hotel had its ups and downs. The rooms were large and well-laid-out, but the bathroom was tiny, smelled like sewage, and had gnats flying around. The soundproofing was not the best, which was a bit inconvenient. On the bright side, having a refrigerator in the room to keep our kids' milk cool was a plus.
The hotel offered clean and well-decorated rooms with comfy beds and a big TV. The service was fabulous, going above and beyond to accommodate guests. The location was convenient for nearby attractions, though safety was a concern at night. The dining experience was great for certain dishes but limited in options and pricey. The facilities were well-maintained.